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Contact:
Louise Parkes
PR Director
Fox Parrack Hirsch
PR
Tel.: 020 7436 4336
Fax: 020 7436 4224
E-mail: lparkes@fphcom.com
Site: www.fphcom.com
In our experience, no two organisations are alike. Each faces its own
internal and external challenges, from penetrating new markets, securing
existing ones, capturing mindshare, to influencing stakeholders. Our
job is to get 'under our clients' skin' as quickly as possible to find
out what makes them tick and determine why others should buy into that.
We're in this business to provide press coverage for our clients
amongst many other things, but unless it's the kind of coverage that
enhances our clients' reputation and changes perceptions over time, then
it's not worth the paper it's written on. We don't therefore wave fat
press cuttings books at our clients unless the coverage inside delivers
compelling messages to key audiences - customers, prospects and
investors.
Our working philosophy and culture is based on partnership and this
means becoming an extension of our clients' resources, rather than being
considered an external supplier. Partnership also applies to the way we
work internally. We share knowledge, share experiences and above all, we
share a sense of humour so that coming to work is fun. And, all our
clients 'buy into that and buy a bit of everyone.'
But, we don't slavishly ape the culture of our clients; we believe that
an agency should bring another perspective to the business, another way
of thinking, another set of problem-solving skills.
Clarity of thought, clarity of expression, clarity of communication
drives the FPH culture and our approach to client relations.
Are our clients satisfied with this approach? We'd prefer them to do
the talking:
"You've done a 1st class job over the years. We've achieved much
together. I have learnt a lot working with you. You have been a great
team and group of wonderful individuals to work with."
Martin Caddick - Director, Fujitsu Consulting April 2004
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